SMS

SMS Terms & Consent

Last updated August 7, 2026

Consent summary. HealthPulse sends automated operational SMS about the health of Athantic’s own production infrastructure, to Athantic’s own internal system administrator only. No customer, visitor, or third party receives these messages. We do not send marketing messages. Message frequency varies with system events and is typically 0–5 per month. Message and data rates may apply. Reply STOP to unsubscribe, HELP for help. Your mobile number is never sold, rented, or shared with third parties for any purpose.

What this program is

HealthPulse is the infrastructure monitoring layer of the Athantic Mail Server, which runs on Amazon EC2. When a monitored system signal crosses an alarm threshold — a missing monitoring heartbeat indicating the host is unreachable or the poller has stopped, memory exhaustion, a service in a failed state, a stalled mail queue, or the sending address appearing on a DNS blocklist — an Amazon CloudWatch alarm publishes to Amazon SNS, which invokes an AWS Lambda function, which sends a single SMS to the registered administrator number. No message is initiated by a person, and every message is transactional and tied to a system event.

Who receives these messages

One recipient: Athantic’s own system administrator, who owns both the account and the monitored infrastructure. There is no mechanism by which any other party can be added, and no number is ever collected from a customer, a visitor, or a third party.

How the number is registered and consent is given

There is one opt-in path. The administrator signs in to the Athantic Mail Server Console, opens Health Pulse → Config → Contacts, enters his own mobile number, and selects a consent checkbox reading: “I authorize Athantic HealthPulse to send operational alert SMS to this number. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.” The checkbox is unselected by default and must be actively chosen. The Console is fully usable without it — SMS alerting is optional and consent is not a condition of using any Athantic product or service.

The Console is an internal administrative tool. It requires authentication and is restricted at the network layer to Athantic’s own operator address, so it is not publicly reachable. Representative depictions of the complete consent screen are published below so the flow can be verified without Console access. They are recreated from the live interface with fictional values; Athantic does not publish images containing real operational data.

Athantic Mail Server Console, Health Pulse Config Contacts panel, showing an empty SMS number field with the consent checkbox unselected — 1 · Health Pulse → Config → Contacts. The SMS number field is empty and the consent checkbox is unselected by default.

The same panel with a mobile number entered and the consent checkbox actively selected, consent language legible — 2 · The administrator enters his own number and actively selects the consent checkbox. The full authorization language is shown beside it.

The saved state of the panel confirming the number is registered and the consent record timestamped — 3 · Saved. The number is registered for HealthPulse alerts, the consent record is timestamped, and consent can be withdrawn from the same panel at any time.

Sample messages

Host identifier shown is illustrative. No customer data, mailbox contents, message subjects, or sender and recipient addresses are ever included.

Athantic HealthPulse: monitoring heartbeat missing on ams-prod-01. Severity CRITICAL. 2026-08-07 14:22 UTC. Reply STOP to opt out, HELP for help.

Athantic HealthPulse: mail queue stall cleared on ams-prod-01. Severity INFO. 2026-08-07 14:48 UTC. Reply STOP to opt out, HELP for help.

Keyword responses

STOP	You have been unsubscribed from Athantic HealthPulse alerts. No further messages will be sent. Reply START to re-subscribe.
HELP	Athantic HealthPulse by Athantic AI LLC. For help email info@athantic.com. Msg & data rates may apply. Reply STOP to unsubscribe.
START	Athantic HealthPulse: this number is enrolled for infrastructure alerts. Msg frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help.

Frequency and rates

Messages are event-driven. In normal operation the expected volume is zero; realistic volume including incidents and periodic test messages is 0–5 per month. Message and data rates may apply per your carrier plan. Carriers are not liable for delayed or undelivered messages.

Data use

Your mobile phone number is never sold, rented, or shared with third parties or affiliates for any purpose. The number is used exclusively to deliver Athantic infrastructure alerts. SMS delivery is facilitated by Twilio under contractual data protection obligations.

Opting out

Reply STOP to any message; or clear the consent checkbox or remove the number in Health Pulse → Config → Contacts; or email info@athantic.com. The dedicated sending number will be published here and displayed in every message at launch.